PCS Staffing

Recruitment Trends in 2019

Recruitment Trends in 2019

We just welcomed the new year and with it comes the 2019 recruitment trends. These HR trends are here to help job seekers and HR managers and professionals to understand the employment climate in different fields.

Even in the staffing industry, professionals have identified key influences that had changed the market setting. And with this, here are some of the forces and trends that everyone, even job seekers, should look into when looking for a job.

Large Recruitments by Industry

According to research, chemical manufacturers (pharmaceutical), gas and oil extraction companies, and computer and electronics manufacturers are the industries with the most projected hires. Next among these industries include construction and engineering services.

As an example, pharmaceutical companies are persistently growing as the global population expands. Similarly, the growth in the global community also signals an increase in the use of oil and other manufacturers, including computer and electronics, will have to cater to a larger market in the upcoming years.

New Set of Recruiting Trends

The market has changed and so have the recruitment process. Many HR professionals have seen that, compared to the previous years, candidates now have power as they search for jobs.

This means that talents now have the power to choose who they’ll work with. With this change in the recruitment climate, HR professionals have found it difficult to find, hire, and retain talents with in-demand skills.

On the other hand, considering that candidates have the power on their job search, it is also notable that candidates must hold the experience. Experience means the past, current, and the future involvement of the candidate on the recruiting process.

It’s essential to provide a positive experience in order for the candidate to accept the job you’re offering. HR professionals are also advised to give a positive recruitment experience for the candidate to reapply or refer the company to their colleagues.

Tips on Improving Your Recruiting Strategy

With all these trends on hand, it’s crucial for a company to ensure that your recruitment strategy aligns and offers solutions to these trends. With this on hand, here are some of the strategies you can apply:

  • Treat applicants like customers.

Look at your recruitment strategy and compare it with your marketing and sales strategy, are the two entirely different from one another? If your answer is yes, then you may have to rethink your recruitment strategy.

In sales, you move heaven and earth to close a deal, which must also be the case when accommodating a candidate. Make the candidate experience the best customer service by engaging with them, informing them, and transforming them to be part of your team.

  • Understand the cost/benefit of hiring a new employee.

Don’t open doors to applicants or attract talents if you haven’t assessed the benefits and costs of hiring an employee. Don’t hire just because of anticipated growth, instead, hire talent because of the ROI they can give to the company.

  • Understanding the need for a full-time and a freelancer in your team.

If you are struggling to tick off tasks, may it be accounting, designs, and the like, in your to-do list, then hiring a freelancer can help you finish that task you’ve been holding off.

This is the best route especially if you can’t afford to hire a regular employee as of the moment. There have been a lot of startups and even established companies that have grown with freelancers on their side.

  • Hire employees that thrive with the company cycle.

Regardless of whatever stage you are in your business, make sure that you work with people who can easily navigate on a changing landscape.

Attract and hire people who are adaptable. Learn about their trait by looking at their previous work environments. If you need to work with a team that wears many hats, then make sure that the person understands their different roles in the company.

Not just during the new year, every day gives new trends that could affect the industry where you’re operating. So, be prepared and work with the best HR professionals on your team now.

Harassment Prevention Training

2018 Employee Training Trends: A Look-Back

2018 Employee Training Trends: A Look-Back

Now that the year is nearing its end, it’s time to look back to the 2018 training trends. What training trends have become popular for human resources this year?

In this post, we will take a look back at these methods and strategies and how it has fared all throughout the year.

1. Interactive Video Learning
Employee training is not spared from the technological advancements that we are experiencing nowadays.


This 2018, there has been an increase in the use of interactive video learning method. By using this method, the element of interaction is added to regular videos. This allows the learner to apply what s/he has learned from the learning material.

Despite its convenience, some of the training are still done best with an instructor. For 2018, we have seen an increase in the use of this method, but it hasn’t completely swept away the traditional mode of training yet.


This 2019, we can see that this trend will continue to increase, and most companies will look into what trainings they can convert to this kind of method.

2. Metrics-Based Evaluation
With the increasing awareness of the importance of employee training and development, companies have started to put in place a better evaluation mechanism for their employees.

By keeping track of the employees’ need for training, companies will be able to address their training needs thus making them fulfilled individuals. This can lead to employee satisfaction, therefore, increasing the percentage of attracting and retaining top talents and decreasing turnover rate.


With the improvement of the metric-based evaluation mechanism, companies are a step closer in making use of the data they gather from assessment methods.

3. Microlearning
Microlearning has been searched a lot this year. This just shows that human resource managers have started considering or implementing microlearning for employee training.


In some industries, attending training seminars can be out of schedule because of the busy day to day operations employee have to fulfil.

With Microlearning, employees can break down these lengthy learning courses into smaller chunks of information. This will give employees flexibility and will give them more chances to absorb the training since it will not hamper their usual work routine.


In this case, HR’s role in the training process is to look at their current training and try to break it down to smaller sessions.


4. Virtual Instructor-Led Training

This kind of training trend makes use of technology. In a Virtual Instructor-Led Training (VILT), the training can take place even if the instructor and the learners are in separate locations. An example would be a webinar.


With this kind of training, employees will still get the benefits of a classroom-based, instructor-led training even if the trainer is not physically there.


Companies can save on travel costs but still get the expert they want.

5. Gamification
The last training trend explored this is year gamification. With this trend, learners are given the chance to learn in a fun and creative way.


Companies can make use of virtual reality and a simulated environment to train employees. This will put employees in real life situation and allow them to have a hands-on practice in case these situations happen in real life.


This can be very helpful for them as they can already imagine the environment and the situation they’ll be in once they are onboard.

The different training trends of 2018 show how technology is utilized to make employee training practices and methods better and more convenient.


However, as these methods provide convenience and a new approach to employee learning, companies must conduct their own assessment if these new methods are effective.


2018 can be seen as a year where companies took a step to transition from traditional to digital or automation. These trends are still faring through the training industry and will continue to grow in relevance if utilized correctly.


Companies must take into careful consideration their resources before jumping to the decision of fully utilizing the different training trends of 2018.

Harassment Prevention Training

Six Tips for an Effective Leadership this Holiday Season

Six Tips for an Effective Leadership this Holiday Season

The holiday season is here! Along with the joys and carols it brings, it also brings with it an influx of clients to your business – which is actually a good problem to solve.

This period of high demands can test the way you handle your business and your people. We can all agree that holiday leadership takes everyone on a different level of both stress and success. Specifically, you have strike a balance between the demand of the season and the capacity of your employees.

This holiday season, we bring you some leadership tips to up your leadership skills in order to achieve both your business goals and your employees’ satisfaction.

1.    Don’t spread your employees too thin.

It’s a given that the holiday season will be a busy season. Therefore, the demand of the work can be too overwhelming for your regular employees.

Too much workload can burn them out or can cause them to get sick leading to a bigger problem during the holiday season.

A good leader would know how to address the situation by hiring additional employees. This will help even out the workload so everyone can still perform at their best.

This will also show your employees that you understand their concerns and you are doing something about it.

2.    Plan days off ahead of time.

Since it is the holiday season, your employees will have to do some extra things as well. It would be better to gather them up and talk about scheduling three months before the holiday season.

This will give them time to plot their schedule and set their expectation as to which dates they can have their time off.

3.    Don’t turn into the Grinch.
The last thing your employees will need is someone who will add pressure to the bottleneck pressure they are already having. One of the traits of a good leader is the ability to keep grace under pressure.

It will bring a negative impact to employees if you make things more cumbersome for them. They have too much load for the season and on top of that, a leader who adds to their burden.

The key to successful leadership is being able to make your employees feel that you are with them in times when everyone is cracking in pressure.  

4.    Always have a positive approach.

It is crucial to have a positive approach towards employees. Praise them for their accomplishments and make them feel that you appreciate their efforts.

Also, in case they commit mistakes, the more positive approach is to coach them instead of nagging at them. Tell them what they did wrong and suggestions on ways they can improve. This kind of attitude is positive and very nurturing.

One of the common mistakes committed by managers is that they would focus on one error over the hundreds of good things the employee has done.

DO NOT be that kind of leader.

5.    Lead by example.

While it is true that your employees are not the only ones experiencing too much pressure because of the holidays, it doesn’t give you an excuse to slack off.

A good leader would set an excellent example to his/her employees. This is your chance to gain their respect. Once you show them how you can stay professional and ethical despite the pressure around, they will look up to you and emulate your example.

6.    Don’t forget the bonuses.

Needless to say, this is very important for an employee during the holiday season. They too have extra things to buy and spend money on.

Make your employees happy this holiday season by giving them the bonus that they deserve. Employees know how the business ran the whole year, so they have their own expectation on how much they deserve to get.

Therefore, it would pay to give them their fair share of the bargain. They’ve worked hard all year long, so they should get what they deserve.

Pressure and stress brought about by the holidays should bring out the best in you and not the worst in you.

There can be times that we would crack up in pressure, but throughout the years, we all will be good leaders. We just have to open for any improvements, learn from our mistakes and maintain our best practices.

Harassment Prevention Training

Leverage Leadership Strengths: Breaking Leadership Stigma

Leverage Leadership Strengths: Breaking Leadership Stigma

One of the profound strengths of a leader is when you are able to develop and nurture the potential of your employees. Since people differ from each other, you would have to know the right approach to leadership in order to bring out their strengths as individuals and as a team. 

However, the common mistake that managers do is focusing on their people’s weaknesses rather than their strengths. 

With this on hand, it’s essential to learn how you can leverage your leadership strengths as a manager.

1. Give your employees space to commit mistakes

Most leaders want their employees to be perfect, yet they do not realize that, in order for employees to learn, they have to go through several mistakes.

Just like diamonds, they have to go through several processes of polishing before they can shine. Therefore, as a leader, you cannot expect to be handed with a diamond. You have to be there in the process of making one.

You have to give your people space to commit mistakes. Always remember that it doesn’t mean that they haven’t done it right the first time, they are slow or they do not take their job seriously.
Most of the time, the best learning tool are experiences and committing mistakes.

For example, you have a new team member. The member has just learned about the different processes in the office. Therefore, it’s understandable not to expect the employee to learn everything immediately. Give them space to take it in the things during the training.

As a new employee, it would be demoralizing to be nagged shortly after you join the team because you committed a simple error. It can decrease self-confidence and would make the employee feel they are not good enough.

As a leader, you have to take into consideration the adjustment period of your team member. You also have to be open and be available in case the employee has questions.

2. Allow your employees to grow as themselves.

One of the essential roles of a leader is to guide your employees and nurture their potential as individuals. Remember that if things worked out for you during your time doesn’t mean that it should also be the path your team members should take.

Do not force your employees to be like you. Allow them to be like them; as individuals who have different sets of strengths and weaknesses.

One of the most common mistakes that managers commit is thinking that their employees should be like them. It shouldn’t be that way. You must push your people to be more than what you have become by building key strengths as individuals.

3. Highlight their strengths.

More than the feeling of being unappreciated, employees feel demoralized if the only thing their managers see is their mistakes. You get remembered for the one mistake you did but do not even get recognized for an achievement.

Therefore, as a leader, you must focus on your people’s strength. Learn to appreciate them for their contributions may it be a grand one or a little deed that helped your team.

By focusing on your people’s strength, you will be able to strategize your team in such a way that they can maximize their strengths and complement each other’s weaknesses. Connecting employees’ strengths and passions can be an excellent way to bring out the best in them.

4. Treat them as human beings.

In order to leverage your skills as a leader, it is essential to know how to handle your people.

People want to be treated as human beings and not as machines. It is something every leader should realize. Thinking that your employees are milking cows or work machines can only mechanize them.

By doing so, you might put off their passion for their job, and this could lead to even more significant problems in the future.

5. Set an example.

When we say set an example, it doesn’t mean showing your employees all your strengths. That’s setting it to idealistically.

It’s time to show your people that you are human too and that you are someone who commits mistakes as well. It doesn’t mean you have to lag of your managerial duties. It just means that you have to show a more realistic picture of what leadership is – imperfect but not mediocre.

You can bring out your team’s profound strengths if you foster an environment that will make them feel comfortable doing so. You’d know that you’ve been successful as a leader if you have created more leaders rather than mere followers. Learn more about Leadership strengths, Development & Training.

Harassment Prevention Training

Five Tips to Improve Your Company’s Hiring Process

Five Tips to Improve Your Company’s Hiring Process

The hiring process is one of the most crucial in any business. Looking for and deciding who will join your pool of talents is perhaps the first step in ensuring the success of your company.

This process will determine who will you work with to achieve your company’s mission and vision. The people working in the company is the determining factor whether it will succeed or fail.

However, this process is not as simple as looking for someone who can do the job. More than being able to do the job, a successful applicant must share the same core values and is willing to contribute to the achievement of the company’s goals.

More so, after the application, the challenge of retaining talented employees must be heeded by both the management and the human resource department.

Employees nowadays are looking beyond compensation and are already seeing the importance of a good and healthy working environment. Thus, it is essential to design a proactive strategy for hiring and retaining talent.

You must be able to reach out to prospective employees and attract them to join your organization.

In this post, we will discuss some of the most effective hiring processes. This will help your company do better in the process of hiring and retaining your employees.


Outlined below are some tips on talent acquisition that a company can do:

1.    Create Your Employer Brand

It would help if you built a brand that would define you and will differentiate you from other companies. Creating your own employer brand will take time, but it will definitely come a long way once you’ve established a good one.

Once you have built your brand as an employer, it will be easier to attract talents to work with you. Potential candidates will be at ease when they know that their values are in line with that of your company.

At the same time, having a good employer brand will make current employees recommend it as a great place to work.


2.    Your Job Posts must be a Reflection of Your Company

Give your potential candidates a glimpse of what kind of company they will be joining by creating a job post that would reflect it.

For example, if you want to create an impression that your office environment is fun, then add some humor in your job posting. If you’re going to convey that your working environment is strict but sophisticated, create a more formal job posting.


3.    Take Advantage of Social Media

If you’re looking at hiring the younger generation fondly tagged as the millennials, then you have to speak their language. Most of them spend so much time on social media, and it might just be the right place to find whom you’re looking for. You can make use of social media to see young and talented candidates.

Another use of social media in talent acquisition is you can use it as a platform to post job vacancies. Its sharable nature can make it easier to reach more people.


4.    Try Specialized Job Boards

As social media can be a massive space for job postings, it also helps to explore niche job boards. This is particularly applicable if you are looking for someone who has a specific set of expertise.

Find a job board that caters to the specific talent you are looking for. These specific job boards usually provide to specific communities or industries.


5.    Eye Talented Students

It will also help if you start eyeing an employee even if they are still studying. You can join career fairs in campuses or even present yourself as a speaker for career talks.

 

These talents are raw and uncorrupted therefore you can expect them to perform well if they decide to join your company.  They can become a potentially good asset for the organization if you groom them well.

Contrary to popular belief, the hiring process is not an easy task. It is not just about posting a job vacancy or interviewing those who have qualified based on the requirements.

 

It is more about finding the right people and making them stay. Thus, companies need to have effective human resource solutions in all aspects of human resource management to maximize productivity in the organization.

Harassment Prevention Training

Three Questions to ask about your Anti-Sexual Harassment Campaign

Three Questions to ask about your Anti-Sexual Harassment Campaign

The campaign against sexual harassment in the workplace has already begun with the information drive conducted by most companies.

This information drive is just the first step to prevent sexual harassment, but with regards to trying to change the culture that pushes forward this kind of behavior, it’s still a long way to go.

Sexual harassment victims might still have second thoughts in coming forward because of the stigma and the complication that occurs with this offense. In cases wherein the victim occupies a lower position in the tier of bureaucracy, victims tend to keep silent because coming forward might mean losing their job.

Therefore, the effectivity of your campaign is not measured just by completing training hours or giving training to employees as required by the law but rather how a sexual harassment case was handled correctly and offered a solution to.

In measuring the effectivity of your anti-sexual harassment campaign in the workplace, it is essential to ask these three questions:

  1.    Is your organization effective at providing training on preventing sexual harassment?

In taking the lead role in the campaign against sexual harassment in the workplace, the human resources department must equip themselves well should wherein some employees will come forward and report a case.

Does your organization have people who have the capacity to handle sexual harassment complaints? Does your organization have people who have the capability to intervene and mediate the situation?

Sexual harassment is a very sensitive case. It doesn’t just involve simple misconduct. The victims and the accused can suffer from mental and emotional trauma and not having people who can handle the case well will only add to the problem.

Therefore, you also need to have people who have the capacity and the capability to handle these situations effectively.

  1.    How effective is HR at handling sexual harassment complaints?

More than just giving information campaigns about sexual harassment and having people capable of handling it, the human resource department must have a system in place to ensure that cases will be handled efficiently.

There must be an organized system to address the concern from receiving the complaint to investigate and to its resolution. The HR department wouldn’t be effective if they don’t know what to do next.

As sexual harassment cases give anxiety to both victims and the accused, these cases must be resolved as soon as possible. Prolonging the resolution of these cases can only lead to a more broken work environment.

  1.    Is HR trusted by employees to handle sensitive issues effectively?

Lastly, it is essential to look into how much your employees trust the human resource department. Victims who are coming forward are afraid of the risks that they might be facing once they report a sexual harassment case. They might be worried that they will be dismissed or won’t be believed in.

It takes a certain amount of trust to convince them that something will happen if they do report. This will test how effective your human resource department is as you can gauge the trust that employees put on them.

If employees don’t feel secure and do not trust your capability to handle such a sensitive situation, they’d instead choose to keep quiet. Doing this can only lead to more significant problems.

Yes, an environment of trust and confidence can be challenging to achieve, but it can be built over time. With systems in place and cases adequately handled, you can build the trust of your employees and encourage them to come forward and fight for what they deserve.

Companies must see the anti-sexual harassment campaign as more than just completing hours of training or just mere compliance with the law. It must be something that organizations take seriously because it can have lasting adverse effects on the organization and the people involved.

 

That’s why it is essential to ask the three questions above to have an insight on how you are faring through your campaign against sexual harassment.

With issues as sensitive as these, it takes time, effort and passion to create a safe and secured workplace continually.

And as human resource personnel who are at the forefront of this campaign, it is but essential to realize the effects of its efficiency and inefficiency to the organization.

Harassment Prevention Training

8 Simply Creative Ways to say Thank You to your Employees

8 Simply Creative Ways to say Thank You to your Employees

Thanksgiving is here

Thanksgiving is here, and everyone’s looking for creative ways to say ‘thank you’ to people, especially to employees. Do you already have any plans already on how to say or send a thank you note to employee for hard work?

In business, your employees are your best partners to success. Their contribution to the company is crucial especially that they are your frontline to your clients. So, this Thanksgiving, make sure to make them feel appreciated for their contribution.

If you are looking for creative ideas to do it, then we’re here to help. Here are some simple but creative ideas to send gratitude in the workplace.

  1.    Put up a Wall of Fame

It’s already great to be recognized in private, but it would mean a lot more if others know. You can put up a Wall of Fame and recognize the exemplary performance of your employees there.

They will definitely appreciate the recognition and the wall will also serve as a motivation to other employees to strive harder.

  1.    Free passes

Another way of showing gratitude is to give them free passes. A free movie pass, spa day, salon, or to any exciting activity you can think of can be a gift of wealth.

A thank you note to employee for hard work will also be an excellent addition to the gift. Write a short, sincere, and meaningful note to them to send your gratitude.

  1.    Free lunch

You can give them a coupon to a good restaurant, so they can go individually, or you can go for a team lunch – either way, what’s important is you acknowledge them.

It’s also a chance for your employees to bond outside the workplace and give them the chance to be thankful to their coworkers as well. It’s a chance for them to experience how to say thank you to coworkers.

  1.    Post a Sticky Note

Imagine yourself going to work early in the morning, and the first thing you see in your desk is an appreciation note from your superior. Isn’t it motivating? Do this to your employees, and you will surely lighten up their day.

  1.    Make the office more comfortable

You can say your thank you a step further by making offices more comfortable. What a great way to say thank you than to make your employees feel more relaxed in their workstations. A comfortable working environment can definitely up the mood of employees and increase their productivity.

  1.    Random gifts

Gifts are heartwarming but receiving it unexpectedly will make it more heartening. You can leave small tokens in your employees’ desks. Don’t forget to include an important note!

  1.    Recognize an Employee of the Month

Being recognized as an employee of the month could mean a lot to the chosen employee. You can practice it in the department level, or if you have a big company, you can do it per quarter.

If it is on a department level, you can announce it via email or during a team meeting. Also, include a little token to the chosen employee. But you should know that more than the token, the employee will value the recognition and the appreciation more.

As for big corporations, the General Manager or the President can write a thank you letter to employees for excellent performance. It will come as great a motivational drive for them to be recognized by the highest ranking official of the organization.

  1.    Thank you video

You can create a thank you video and show what you are thankful for. You can create a heartwarming narrative showing how thankful you are for your employees.

You can post this in your social media account or send it to all your employees’ email.

There are a lot of other things that you can do to make your employees feel appreciated. But it’s never about how big or how small you would give them, it will always be about the sincerity of your gratitude.

Thanksgiving reminds us to be thankful to them, but it doesn’t mean that we only celebrate it during the occasion.

So, celebrate Thanksgiving whole year round by practicing the art of gratitude.

Harassment Prevention Training

Workplace Flirting or Harassment – Do’s and Don’ts

Workplace Flirting or Harassment - Do’s and Don'ts

Workplace Flirting or Harassment – Do’s and Don’ts

The workplace is a boiling pot of people. It’s where friendships are built among peers or even intimate relationships among coworkers. However, it’s important to know how how to deal with flirting in the workplace in order to create a safe and professional space for everyone.

Is Flirting allowed in the Workplace?

There is a fine line between flirting and unwelcome sexual conduct in the workplace. It must be noted that there are workplaces that allow employees to date their coworkers. Therefore, flirting can be acceptable in the workplace as long as there is consent between the two individuals.

Dating a coworker is legal and there are no laws that prohibits this. However, the company has the prerogative to fire the employees or one of the employees.

Moreover, if you are flirting with a coworker and the person feels uncomfortable, then you should take no for an answer. If you continue to flirt with the person, then he or she could report you your HR. A meeting can be set in order to settle your issues as it unwanted flirting in the workplace cannot immediately be equated with harassment.

What to Do when a Romantic Relationship Rise between Coworkers?

Every employee has the right to establish a positive relationship with their coworkers. Therefore, as an employee, you should respect employee differences. Listening and appreciating your coworkers are only some of positive ways to create a positive relationship with your coworkers.

On the other hand, romantic relationships in the workplace are not prohibited by companies. However, it is important to report any type of romantic relationship, even with dating, a coworker.

Nonetheless, this can also lead to harassment issues considering that those involved in the relationship can report harassment issues to the HR. Therefore, in order to avoid this, those who are in a relationship with their coworkers should report the relationship with the HR.

What is the Difference between Flirting and Harassment?

It is then essential to differentiate flirting and harassment in order to avoid any type of issues between coworkers. Flirting in the workplace means that you share the same sentiments or feelings with another coworker who also consents to flirting with you. Moreover, it is also important that you should read the policies of the company regarding flirting with coworkers, especially when it comes to showing it face-to-face or on social media.

Moreover, workplace harassment is one an action taken by a coworker or supervisor in the workplace towards other supervisor . There are two types of unlawful harassment in the workplace which include quid pro quo and hostile work environment. The quid pro quo harassment is when an unwelcome action is acted towards another person which include religious or sexual actions. On the other hand, hostile work environment harassment is when a coworker, supervisor, contractor, or anyone in the firm creates an offensive or intimidating workplace environment.

What to do when Harassed in the Workplace?

It is important to read the employee’s handbook in order to ensure that you are safe in the workplace – you know your rights, privileges, and responsibilities. Follow the guidelines in the employee handbook when handling workplace harassment and make sure to report it to your superior or human resources.

Record, in writing or audio, your experiences and the harassment that you experienced from your coworker or superior. Record the date, time, and location and do not be afraid to include the witnesses.

Keep your records and relay this your HR manager. Make sure to report it in writing when talking to him or her.

Workplace Harassment Training

Managers and supervisors are then advised to ensure that all employees must undergo workplace harassment training and prevention. In this way, everyone in the workplace understands the limitations, their role, and responsibilities as employees in the workplace.

Don’t hesitate to work with an expert team to provide the training for your employees. Always ensure that the training adheres with the laws and policies of the firm and the state or government, too.

Harassment Prevention Training

Human Resources Shared Services – The Benefits for Your Firm

Human Resources Shared Services - The Benefits for Your Firm

Human Resources Shared Services – The Benefits for Your Firm

Human resources have evolved over the past two decades. The evolution and changes of HR had paved its way to the development of the shared services model. Therefore, as HR practitioners, it’s important to know more about this new model and how human resources shared services (HRSS) is beneficial for a firm.

What is HR Shared Services Model?

The model was created in order to provide HR services to the firm following a decentralized model. Specifically, the mission and vision of the firm are shared to an HR services provider in order to help the firm in achieving its goals, HR shared services aims to minimise or avoid overlap, duplication and other issues in the organisation. Sharing services can be either intra-agency or interagency and are dependent on the structure and needs of the firm. HRSS functions include handling and reporting of the benefits of the employees, job leaves, employee payroll, and attraction and recruitment.

What are the Benefits of Human Resources Shared Services?

HRSS has three primary service areas of implementation which include the following:

  • Professional Services

The professional and integrated system of services is provided by this type of companies. Specifically, HRSS provides the structure for benefits, compensation, training and development of employees, acquisition of talents, and compliance. An integrated service is provided by professional HRSS which also allows the firm to gather data and analytics on their organizational and management processes.

  • Operational Excellence

Implementing the transition in the firm is also one of the beneficial functions of HRSS. In this manner, the expert HR firm provides data and analytics to the company in order to assess, implement, and monitor HR practices in the firm. These data will help the firm decide on changing, improving, or maintaining their current practices that help the company achieve its organizational goals.

  • HR Operations

HR shared services provide a key aid in the operations of the company. This means that the HRSS helps in coordinating the employees of the firm, including part-time, full-time employees, or seasonal employees. The operations provide also include onboarding of the newly hired employees, develop customer service structure for the company, and other staffing services.

Why Have HR Shared Services?

There are a lot of best practices and productivity approaches of HRSS. Some of the reasons why a medium or large firm should work one include the following:

Optimized Operations

Best practice companies utilize self-service transactions within the firm. In here, companies use a self-service process in terms of accessing individual files, contracts, and other data and information that a company has about an employee. HRSS comes in by creating a system for companies to reduce the HR transactional actions. The team also focuses on helping the company have an efficient operation when it comes to employee data handling and storage.

Technology

Currently, one of the emerging trends in human resources is the paperless system. In this manner, HRSS leverages technology to provide the best and most efficient service to their clients. Software and cloud computing are two of the best and most convenient means to digitize HR data and information. Digitizing files for different branches or sites of a company helps in allowing managers in different locations access files and update these files in a timely manner.

Continuity

Working with an expert HRSS provide continuity which helps develop and provide employee satisfaction. A continuous help from HRSS, even with your HR team, helps in ensuring that regardless of the drastic changes in your internal HR team, there is still a continuous support from the HRSS. Employees who have an assurance that they can work with HR personnel anytime helps them become more satisfied and productive in the workplace.

The benefits of HRSS also transcend from employees to the management, especially during implementing the change management process. With this on hand, these benefits and trends in HR shared services help managers focus on the bigger picture in order to achieve both long and short-term goals of the company.

Human resources have evolved in the past two decades. The evolution and changes of HR had paved its way to the development of the shared services model. Therefore, as HR practitioners, it’s important to know more about this new model and how human resources shared services (HRSS) is beneficial for a firm.

Harassment Prevention Training

Scary HR Problems – Get the Solutions Here

Scary HR Problems - Get the Solutions Here

Halloween is coming up. Do you know what’s scarier than those Halloween costumes? It’s the truth.

If you want to improve human resource management in your company, you must be ready to accept the truth – even the cold and cruel ones.

It has been established that the job of a human resource professional is not an easy one. They have perfect the balancing act between accommodating the management and the employees’ interests.

However, there are times when human resource professionals are caught off balance thus resulting in different problems.

In this post, we will be talking about different human resource problems and solutions related to why employees hate HR.

Love or Hate: How is your relationship with your HR?

Do you love your HR? Or do you have a love-hate relationship with them? Or worst, do you hate them?

These questions are a good starting point to describe how employees feel about their HR department.

It would be a scary HR problem if the people they are mostly dealing with hate them.

Thus, it is essential to know why employees hate HR and know some tips on how to avoid it.

 

  1. HR Employees are Incompetent

Employees turn to the human resource department to ask questions about anything related to their employment. If human resource personnel cannot answer the questions, employees might end up asking themselves, “Why is HR so incompetent?” This can diminish their respect towards human resource staff.

In order to avoid this situation, it would be best to make sure that all the personnel in the HR department are well trained and well-rounded about the company procedures and policies. They must know by heart some of the frequently asked questions of employees, so they will be able to provide the information asked from them.

Also, if HR personnel don’t know the answer, they must say so politely and ensure the employee that they will be given answers as soon as possible. Don’t add insult to injury by being rude.

 

  1.    HR Personnel lie

Some employees feel that human resource personnel are dishonest especially in situations where a complaint is involved.

They feel that HR try to cover up their incompetence by lying to the management or the court. Employees go to HR for help especially in situations where they would report workplace harassment.

In cases like these, human resource professionals must have undergone training on how to handle harassment cases at work. They must take these complaints seriously and look at the bigger picture as to the effects of these incidents to the whole organization.

In order to ensure that HR wouldn’t do a sell-out, it would be best to put everything in writing. With the agreement of both parties, meetings must be recorded, and the employee must have his/her copy of the transcript.

 

  1.    HR only thinks of the Management’s Interests

This is one of the most common problems that human resource personnel face concerning their employees.

Employees think that HR is bias. Specifically, they always side with the management and no longer thinks about the welfare of the employees. This can be problematic because employees might keep resentment towards HR and the administration. This can result to lower productivity or create a toxic work environment.

This situation can be prevented through open communication in the workplace. Should there be policies that employees feel is unfavorable for them, HR should serve as a middleman to hear out the concerns of the employees. At the same time, they can also try to explain the reasons for the management.

Dialogue can take place to hear out both sides and ideally, a compromise can be reached.

 

  1.    HR is Unfair

There are situations where employees hate their HR because they feel that HR is not fair.

For example, an employee had a complaint about his/her manager. HR tends to support those with a higher position. This should not be the case.

Human Resource Personnel must be fair. After all, they are not just the HR of the managers; they are the HR of the company.

In order to avoid this situation, human resource personnel must look at the situation objectively and base their decision on the facts related to the situation. They must decide based on the merits of the case and not based on who has a higher position.

 

  1.    HR is involved in Office Politics

Workplace politics can be very toxic. It even hampers the growth of some employees and would prompt employees to leave the company. If HR will be involved with this or is the primary department engaged in office politics, then you have a big problem.

Again, to avoid this situation, HR must be objective and fair.

In order to avoid the problems stated above, it would be for HR personnel to prevent these bad human resource practices. HR is supposed to be the department which promotes equality, fairness, balance and diversity in an organization.

If an HR department does not function as such, then your organization will undoubtedly face a lot of scary HR Related problems.

Harassment Prevention Training