Managing Workforce Generations: Working with a Multigenerational Team

Description

Managing a multigenerational team requires a clear understanding of the diversity of your employees and the strategies needed to help your team benefit from their differences. A generationally diverse workplace has the potential for conflict between younger and older workers, but if you tap into the potential of this diversity and view differences as strengths, you will create a more productive, collaborative, and innovative work environment. This course reviews the potential sources of conflict within a generationally diverse team, including differences in approaches to work and communication. It also covers strategies for managing a multigenerational team in a way that ensures your team members – regardless of differences in approach – feel included, respected, and supported. This course also describes how to implement a mentoring program that takes advantage of the varying experiences and perspectives of multiple generations.

Duration: 60 minutes

Please note that this course does not address the newest generation in the workforce (Generation Z) for employees age 21 or younger. If you need training that includes Generation Z, My HR Support Center offers two additional courses: “Maintaining a Cohesive Multigenerational Workforce” for all employees (Duration: 25 minutes) “Managing Multigenerational Employees” for managers

(Duration: 22 minutes).